SAP IS Utilities Training

SAP IS-U training

is to train you for SAP's Industry Specific Solution for Utilities Industry. It is also referred to as SAP IS-U/CCS (Customer Care System) SAP Utilities (SAP IS-U). SAP IS-U component is a sales and information system that supports all business processes and utility services of a utility company. SAP IS-U component is well integrated with the Service Management (SM), Customer Service (CS) and Sales & Distribution (SD) application components. The solution can be used for managing and billing residential, commercial and industrial, and prospective customers. Using this component, companies can manage and bill customers who receive services, purchase goods, or pay fees and taxes.

Course Overview
Target Audience
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Trainer Profile

1: SAP IS-U FICA Basics

Concept and special functions in FI-CA
Event Technology
Parallel Mass Processes in FI-CA
Master Data Objects in FI-CA

2: Documents

Lifecycle of Documents
Document Structures
Posting Documents
Integration with General Ledger Accounting
Account Balance Display

3: Transactions and Account Determination

Structure of Transactions
Transactions in IS-U
General Ledger Account Determination
Tax Determination in IS-U

4: Incoming Payments

Processing Incoming and Outgoing Payments
Payment Lots and Check lot
Clarification Processing
Cash Desk/Cash Journal

5: Payment Run

Prerequisites of Payment Settlement
Payment program
Payment Cards

6: Returns Processing

Configuration of Returns
Processing of Returns

7: Clearing Control

Terminology and Definitions
Configurations of Clearing Strategy

8: Dunning and Collections

Dunning –Terminology
Configuration and Execution of Dunning Run
Submission to External Collection

9: Interest Calculations

Calculation of Interest on Items
Interest Keys and Calculation Rules
Processing of Interest Calculation

10: Deferral/Installment Plan

Deferral: Definition and Processing
Installment Plan: Definition and Processing

11: Other Business Transactions

Account Maintenance
Reversing Documents and Resetting Clearing
Document Transfer
Mark as Doubtful/Individual Value Adjustment
Write Off

12: Security Deposits

Cash and Non-Cash Security Deposit
Request, Payment and Settlement of Cash Security Deposit

13: Correspondence

Definition and Types
The Print Workbench

14: Further Integration of FI-CA in SAP Modules

SAP IS-U Training is intended for:

Professional working in the Utility Industry
Students who want to make their career in Utilities Industry

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