Microsoft Dynamics AX 2012 R2 Retail Online Training

Microsoft Dynamics AX 2012 R2 Retail is an integrated, end-to-end solution for managing retail operations including merchandising, store management, point-of-sale (POS), logistics, supply chain, and financial control. This course is structured to provide participants with an in-depth understanding of Retail Headquarters configuration, Store operations, and POS workflow, supported by real-time scenarios and industry use cases.

Our training program blends functional concepts, technical configuration, and hands-on practice, enabling learners to confidently handle real project environments and job-ready responsibilities.

AX 2012 R2 Retail Training Course Details

Training Highlights

Live Instructor-Led Online Classes
Real-Time Retail Project Scenarios
Hands-On Labs & Practice System Access
Functional + Technical Perspective (as applicable)
Recorded Sessions + Study Material
Resume, Interview & Certification Assistance

Course Curriculum

Module 1: Introduction to Microsoft Dynamics AX 2012 R2
- Overview of Microsoft Dynamics AX
- Architecture and Core Components
- Key Retail-Specific Features
- AX Client Interface & Navigation
Module 2: Retail Headquarters (HQ) Overview
- Retail Headquarters Concepts
- Organizational Model Setup
- Retail Hierarchies & Retail Parameters
- Store Creation and Store Connectors
Module 3: Merchandising & Product Setup
- Product Creation and Attributes
- Product Variants, Dimensions & Category Hierarchy
- Price Groups, Price Adjustments, and Promotions
- Barcode and Label Setup
Module 4: POS & Store Management
- POS Application Overview
- POS Terminal Configuration
- POS User Roles, Permissions & Security
- Receipt Templates & Design Customization
- Store Inventory Control & Back Office Operations
Module 5: Retail Channels Configuration
- Channel Setup (Physical & Online Store)
- Channel Data Distribution & Sync
- Real-time vs. Scheduled Distribution
- Managing Retail Workers & Roles
Module 6: Store Operations & Transactions
- Sales Transactions Handling
- Customer Orders & Returns
- Gift Cards, Coupons, Loyalty Programs
- End-of-Day Procedures & Reporting
Module 7: Retail Supply Chain & Inventory
- Procurement & Purchase Orders
- Replenishment & Item Allocation
- Warehouse & Inventory Journals
- Stock Counting & Adjustment Procedures
Module 8: Retail Financials Overview
- Integration with AX Financial Modules
- Tax Setup & Payment Methods
- Ledger Posting from POS Transactions
- Cash Management Workflows
Module 9: Retail Reporting & BI
- Standard Retail Reports
- Transaction-Level Analysis
- SSRS & Excel Reporting Basics
- KPIs and Performance Dashboards (Overview)
Module 10: Implementation Lifecycle & Best Practices
- Business Requirement Gathering
- Fit/Gap & Solution Design Approach
- Testing (UAT / SIT) in Retail Environments
- Go-Live & Post-Production Support
- Real Project Case Studies

Certification & Job Support

Guidance for MB6 and Dynamics Functional Exams (where applicable)
Resume Review, Mock Interviews & Job Assistance

Target Audience

Functional Consultants (ERP / Retail / Supply Chain / Finance)
Technical Consultants / Developers moving into AX
Retail Business Analysts & Implementation Consultants
Support & Migration Team Members
Anyone pursuing a career in Microsoft Dynamics Retail

Prerequisites

Basic understanding of retail or ERP business processes
Familiarity with Windows environment
(Optional) Exposure to SQL or previous Microsoft ERP helpful, not required

Why Choose Best Online Trainers?

Instant Access: Get instant access to self-paced training after signup.
Streaming video recording: Watch lessons any time at your schedule, free recording.
Exercises: Practical exercises help you test what you are learning as you go.
Free Demo: Sign up for free demo to check whether the course is right for you and interact with the faculty live.
Experienced Trainers: We only hire the industry’s best trainers
Live free interactive web sessions: Ask questions and clarify your career prospects any time after you complete the course.
Structured Curriculum Schedule: Progress with complete daily interactive lessons and assignments.
Faculty Mentoring: Turn in daily and weekly homework for personalized feedback from faculty.
Virtual Office Hours: Live interaction with the faculty and other students around the world.
Hands on Live Projects: Work on real-world projects with 100% faculty guidance and ratings.

Trainer Profile

Experienced AX Retail functional and technical consultants
10+ years in ERP and Microsoft Dynamics delivery
Hands-on with implementation, configuration, migration, and support
Mentors for industry certifications and job placement

You may be also interested in

Register for FREE Demo

Fields marked with (*) are mandatory

Client Feedback

Thanks, you guys provided the best online training in SAP BODS. The hands on training is very informative and helpful.

- David Sergi, Camaga Ltd; U.K