SAP Functional Area

SAP IS Utilities Training

SAP IS-U training

is to train you for SAP's Industry Specific Solution for Utilities Industry. It is also referred to as SAP IS-U/CCS (Customer Care System) SAP Utilities (SAP IS-U). SAP IS-U component is a sales and information system that supports all business processes and utility services of a utility company. SAP IS-U component is well integrated with the Service Management (SM), Customer Service (CS) and Sales & Distribution (SD) application components. The solution can be used for managing and billing residential, commercial and industrial, and prospective customers. Using this component, companies can manage and bill customers who receive services, purchase goods, or pay fees and taxes.

  • Course Overview
  • Target Audience
  • Why choose us
  • Trainer Profile

1: SAP IS-U FICA Basics

  • Concept and special functions in FI-CA
  • Event Technology
  • Parallel Mass Processes in FI-CA
  • Master Data Objects in FI-CA

2: Documents

  • Lifecycle of Documents
  • Document Structures
  • Posting Documents
  • Integration with General Ledger Accounting
  • Account Balance Display

3: Transactions and Account Determination

  • Structure of Transactions
  • Transactions in IS-U
  • General Ledger Account Determination
  • Tax Determination in IS-U

4: Incoming Payments

  • Processing Incoming and Outgoing Payments
  • Payment Lots and Check lot
  • Clarification Processing
  • Cash Desk/Cash Journal

5: Payment Run

  • Prerequisites of Payment Settlement
  • Payment program
  • Payment Cards

6: Returns Processing

  • Configuration of Returns
  • Processing of Returns

7: Clearing Control

  • Terminology and Definitions
  • Configurations of Clearing Strategy

8: Dunning and Collections

  • Dunning –Terminology
  • Configuration and Execution of Dunning Run
  • Submission to External Collection

9: Interest Calculations

  • Calculation of Interest on Items
  • Interest Keys and Calculation Rules
  • Processing of Interest Calculation

10: Deferral/Installment Plan

  • Deferral: Definition and Processing
  • Installment Plan: Definition and Processing

11: Other Business Transactions

  • Account Maintenance
  • Reversing Documents and Resetting Clearing
  • Document Transfer
  • Mark as Doubtful/Individual Value Adjustment
  • Write Off

12: Security Deposits

  • Cash and Non-Cash Security Deposit
  • Request, Payment and Settlement of Cash Security Deposit

13: Correspondence

  • Definition and Types
  • The Print Workbench

14: Further Integration of FI-CA in SAP Modules

SAP IS-U Training is intended for:

  • Professional working in the Utility Industry
  • Students who want to make their career in Utilities Industry

We guarantee learning at your convenience & pace.

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  • Exercises:
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  • Experienced Trainers:
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  • Live free interactive web sessions:
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  • Structured Curriculum Schedule:
    Progress with your complete daily interactive lessons and assignments.
  • Faculty Mentoring:
    Turn in daily and weekly homework for personalized feedback from faculty.
  • Virtual Office Hours:
    Live interaction with the faculty and other students around the world.
  • Hands on Live Projects:
    Work on live lab sessions to tackle real-world projects. Get 100% faculty guidance and ratings.


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